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Questions To Ask When Interviewing Security Companies

Questions To Ask When Interviewing Security Companies

Before you commit to one commercial security company, it’s a good idea to shop around and make sure there aren’t other security companies more suited to your needs. You may want to conduct several interviews with security companies before you land on your final selection, as this will allow you to explore what these companies have to offer as well as see first-hand how good their customer service is. When you interview different security companies, make sure you write down all of your questions beforehand and ask them to clarify any industry terminology you might be unfamiliar with (for example acronyms such as IP vs CCTV). Once you know what the security companies have to offer and at what prices, then you can make an informed decision.

Questions For Security Companies

What Security Services Do You Offer?
It is pretty common for security companies to offer video surveillance and alarm systems, but some security companies will also offer more advanced security systems and packages, such as commercial access control, live video monitoring, and even environmental monitoring. While discussing the different security options available, ask about bundled pricing as well as how these different services can complement one another.

How Much Are Quotes?
Some security companies may charge a fee for an estimate since their staff need to go to your business and spend time reviewing your company building layout, your current security system, your tech setup, your security needs, and more. Other companies offer these quotes for free as a complimentary service to potential clients. Make sure you know if the company you are interviewing charges for quotes or not before you ask them to do an assessment.

Who Will Be Watching My Business?
As mentioned, some companies offer live video monitoring. If this is an option, ask about the credentials and title of the person monitoring the video. You may also want to ensure that whoever is watching your feed is in the same city or province as your company. Some companies will also offer access to the live video monitoring to the owner or manager of the company so that they can access their video feed from their computer or phone. This feature helps many owners to feel more comfortable about their business during their off hours, as they know they can check in if needed.

What Are The Installation Costs?
This will have to be answered once security companies do quotes. They will need to see your facilities and understand what security features you already have and what modifications may need to be made to your technology and perhaps the building (such as drilling the wall for cords or mounting cameras). Prices may vary depending on the type of security you are interested in as well as the areas needing coverage. 


Find Security Companies That Suit Your Business

While searching for the right security company, make sure you find one that suits all of your needs while also offering local service. By working with a local provider, you can feel confident that your security company knows the city well and is available to you. When you work with Frontline Security, our Calgary company specializes in local, full-service security services, from quotes and installations to maintenance and live video monitoring. Our security team has helped businesses of all sizes keep their employees, their products, their buildings, and their customers safe. To partner with Frontline Security in Calgary or for any questions, call 1-403-291-9311 or fill out the online contact form.

No, our proudly Calgary-based company keeps our monitoring service local. Our responders live where you live and have the experience and local knowledge to provide the best level of service and care.

Frontline Security offers free quotes that are calculated using our accurate quoting system. Our clients never pay more than they are quoted, with no hidden fees or extra costs.

Start by determining what you want out of your security system, where your company is most vulnerable, and what your approximate budget is. Also, consider how a security system can make your business more profitable and discuss this with the security companies you speak to.


Get the Peace of Mind You Deserve

You’ve worked hard to build your business or buy your home. Now it’s time to protect them properly and give yourself the peace of mind you deserve. Our full-service security solutions can give whatever matters most to you the 360° protection it needs. Contact us today by calling (403) 291-9311 or by filling out the form below and put us on your frontline.

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